To become an Airbnb Superhost, you need at least 10 reservations (or 3 that total 100 nights), a 90% response rate within 24 hours, a cancellation rate under 1% and an overall rating of 4.8 or higher, all measured over the past 12 months. Airbnb checks every host four times a year and awards the badge automatically.
That's the whole list. Below is what each number means in practice, when Airbnb checks it, and the habits that get you there and keep you there.
The requirements
Airbnb looks at the past 12 months across all the listings on your account:
| Requirement | What you need |
|---|---|
| Stays | At least 10 reservations, or 3 reservations that total at least 100 nights |
| Response rate | Respond to 90% of new messages, and accept or decline new booking requests, within 24 hours |
| Cancellation rate | Less than 1% |
| Overall rating | 4.8 or higher |
You also need to be the listing owner of a home listing, with an account in good standing. Listings where you're a co-host don't count towards your own status.
When Airbnb checks
Every three months, Airbnb looks back at your past 12 months. Each assessment runs for a few days from 1 January, 1 April, 1 July and 1 October. If you meet the requirements, the badge appears on your listings and profile automatically. You don't apply.
If you reach the numbers between two assessments, you'll get the badge at the next one. If you drop below them, you lose it at the next one, and can earn it back the same way.
Requirement 1: Stays
Ten reservations a year is a low bar for most active listings. Longer stays count too: three reservations that add up to 100 nights also qualify, which helps homes that host monthly guests.
If you're new, this is the one that takes time. Focus on the other three from your very first booking so you qualify as soon as you reach ten.
Requirement 2: Response rate (90% within 24 hours)
Airbnb counts how many new messages and booking requests you answer within 24 hours. Declining a request doesn't hurt; not answering does.
What helps:
- Turn on notifications for the Airbnb app, so new enquiries reach you straight away.
- Use quick replies. Airbnb lets you save templates for common answers (Wi-Fi, check-in, directions) and send them in a tap. They can include the guest's name and dates.
- Share the inbox. If you have a co-host or someone who helps you, let them answer when you can't.
- Answer even if the answer is "no". A quick, polite decline still counts as a response.
Requirement 3: Cancellation rate (under 1%)
Under 1% means, in practice, almost never cancelling a confirmed booking. Airbnb makes exceptions for major disruptive events and other valid reasons, but most host cancellations come from something avoidable: a double booking.
What helps:
- Sync your calendars. If your home is on more than one platform, connect the calendars so a booking on one blocks the dates on the others. Check the sync is working after any change.
- Block dates early for your own use, maintenance or family visits.
- Keep your settings honest. Minimum nights, check-in days and how far ahead guests can book should match what you can really offer.
Requirement 4: Overall rating (4.8 or higher)
This is the hardest of the four for most hosts. A review counts once it's published: when both you and the guest have reviewed, or when the 14-day window ends.
Two things move your rating: fewer problems during stays, and more reviews from guests who had a good stay but would otherwise forget to write one.
Fewer problems:
- Send clear check-in details the day before arrival. Check-in is one of the six categories guests rate. See the check-in message every guest needs.
- Message guests a few hours after they arrive to ask if everything is working. Problems you fix on day one rarely end up in the review.
- Keep the listing accurate. Accuracy is rated too, and surprises cost stars.
More reviews from happy guests:
- Review your guest first, then ask every guest personally on checkout day, ideally on WhatsApp, with the direct review link.
- Remind them once or twice before the 14-day window closes.
These steps are covered in detail in how to get more Airbnb reviews and Airbnb's 14-day review window, explained. More reviews also make your rating steadier, so one tough review moves the average less.
Keeping the badge
Because Airbnb rechecks every quarter over a rolling 12 months, Superhost status is something you keep, not something you win once. A simple routine helps:
- Every week: check for unanswered messages and booking requests.
- Every month: look at your latest ratings by category (cleanliness, accuracy, check-in, communication, location, value) and fix the lowest one.
- Before each quarter: check your numbers in the Airbnb app so there are no surprises on 1 January, April, July or October.
Airbnb may also withhold Superhost status from hosts with a high rate of host cancellations or removed reviews, so the habits above matter beyond the four numbers.
What you get
Superhosts get a badge on their listings and profile, which guests can see when they search, and Airbnb says it brings added visibility and access to rewards. For many guests, the badge is a quick signal that a host is reliable.
A quick self-check
Ask yourself:
- Did I host 10 stays (or 100 nights over 3 stays) in the past year?
- Do I answer every message and request within a day?
- Have I cancelled any confirmed booking this year?
- Is my overall rating 4.8 or higher, and which category is the lowest?
If the answer to the last one is "not yet", reviews are where to start.
How Prohostings helps
Most hosts who miss Superhost miss it on rating. Prohostings looks after the parts that move it: it sends check-in details and a settled-in check on WhatsApp, flags problems to you during the stay, drafts your review of the guest, and asks every guest for a review inside the 14-day window. Start with the free listing report to see your rating against nearby homes and the complaints that come up most.
Sources
FAQ
What are the Airbnb Superhost requirements?
At least 10 reservations (or 3 totalling at least 100 nights), a response rate of 90% within 24 hours, a cancellation rate under 1%, and an overall rating of 4.8 or higher, all over the past 12 months.
How often does Airbnb check Superhost status?
Every three months. Each assessment starts on 1 January, 1 April, 1 July or 1 October and looks at the past 12 months.
Do I need to apply to become a Superhost?
No. Airbnb checks every eligible host automatically and awards the badge at the next assessment if you meet the requirements.
Do co-hosted listings count?
No. You need to be the listing owner of a home listing. Listings where you're only a co-host don't count towards your own Superhost status.
Does declining a booking request hurt my Superhost status?
No. What counts is that you accept or decline new requests within 24 hours. Declining itself doesn't affect it.
Which reviews count towards the 4.8 rating?
A review counts once it's published: when both you and the guest have reviewed, or when the 14-day review window ends.